Terms of Use

Terms of Use

These Terms of Use (the "Terms") govern your access to and use of Moose Knuckles US Official Website (Domain: mooseknucklescanadaz.com, hereinafter referred to as "the Website"). By visiting, browsing, or using any feature of the Website, you agree to comply with these Terms. If you do not agree, please refrain from using the Website.

1. Eligibility and Account Use

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website’s purchasing features or create an account. By using the Website, you confirm you meet this eligibility requirement.
  • If you create an account, you are responsible for maintaining the confidentiality of your username and password. You must notify us immediately via email (service@mooseknucklescanadaz.com) if you suspect unauthorized access to your account.
  • You agree to provide accurate, current, and complete information when creating an account or using the Website (e.g., shipping addresses, contact details). We reserve the right to suspend or terminate accounts with incorrect or misleading information.

2. Permitted and Prohibited Uses

2.1 Permitted Uses

You may use the Website solely for:
  • Browsing product information, checking availability, and reviewing details about Moose Knuckles outerwear (e.g., down jackets, parkas).
  • Placing orders in accordance with our Terms of Purchase.
  • Contacting customer support for inquiries related to orders, returns, or product questions.

2.2 Prohibited Uses

You may not use the Website for any unlawful, harmful, or disruptive purpose, including but not limited to:
  • Accessing, copying, or modifying the Website’s source code, design, or proprietary content (e.g., product images, logos) without our explicit written permission.
  • Using automated tools (e.g., bots, scrapers) to collect data from the Website, disrupt functionality, or bypass security measures.
  • Uploading or transmitting viruses, malware, or other harmful content that could damage the Website or other users’ devices.
  • Impersonating Moose Knuckles, our staff, or other users, or making false claims about your affiliation with the brand.
  • Engaging in fraud or misuse (e.g., using stolen payment methods, placing fake orders, or reselling products in violation of brand policies).

3. Intellectual Property

  • All content on the Website—including logos, trademarks, product images, text, designs, and software—is the exclusive property of Moose Knuckles or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, display, or use any of the Website’s intellectual property for commercial or non-commercial purposes without prior written approval from Moose Knuckles.

4. User-Generated Content (If Applicable)

If the Website allows you to submit content (e.g., reviews, comments, or photos):
  • You retain ownership of your content, but you grant Moose Knuckles a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for marketing, promotional, or Website improvement purposes.
  • You confirm that your content does not violate third-party rights (e.g., copyright, privacy, or trademark laws) and is not defamatory, offensive, or unlawful. We reserve the right to remove or modify user-generated content at our discretion.

5. Disclaimer of Warranties

  • The Website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Website will be error-free, uninterrupted, or secure, or that product descriptions, images, or pricing are 100% accurate.
  • Links to third-party websites (e.g., social media platforms) may appear on the Website. We do not endorse or control these third parties, and we are not liable for their content, privacy practices, or services.

6. Limitation of Liability

  • To the maximum extent permitted by law, Moose Knuckles shall not be liable for any direct, indirect, incidental, or consequential damages (e.g., loss of data, lost profits, or device damage) arising from your use of the Website, even if we have been advised of the possibility of such damages.
  • Our total liability for any claim related to the Website or these Terms shall not exceed the amount you paid for products (if any) in the 12 months prior to the claim.

7. Modifications to These Terms

  • We may update these Terms at any time to reflect changes in our business practices, technology, or legal requirements. When we make changes, we will post the revised Terms on the Website.
  • Your continued use of the Website after the revised Terms are posted constitutes your acceptance of the updated terms. We recommend reviewing these Terms periodically.

8. Termination

  • We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if you violate these Terms or engage in unlawful or harmful behavior.
  • Upon termination, all rights granted to you under these Terms will cease, and you must stop using the Website immediately.

9. Governing Law and Disputes

  • These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to its conflict of law principles.
  • Any dispute arising from these Terms or your use of the Website shall first be resolved through good-faith negotiation. If negotiation fails, the dispute may be submitted to the courts of the District of Columbia for resolution.

10. Contact Us

If you have questions, concerns, or requests regarding these Terms of Use, please contact us:
  • Email: service@mooseknucklescanadaz.com
  • Address: 328 Missouri Avenue Northwest, Washington Washington DC 20011, United States