Thank you for choosing Moose Knuckles US Official Website. Whether you have questions about orders, products, returns, or need assistance, we’re here to help. Below are the most convenient ways to reach our team.
1. Email Support
For prompt and detailed assistance, email is our preferred contact method. Our team will respond to your inquiry within a reasonable timeframe.
Email Address: service@mooseknucklescanadaz.com
What to Include: To help us assist you faster, please include your order number (if applicable), full name, and a clear description of your request (e.g., order status, return inquiry, product sizing question).
Common Inquiries We Handle:
Tracking updates for your order (processed within 1-3 days, delivered in 6-12 days).
Questions about free shipping, 60-day returns, or 5-10 day refund timelines.
Product details (e.g., down jacket insulation, parka fabric, size guides).
2. Physical Address
For formal correspondence or inquiries that require mail, you may reach us at our official address:328 Missouri Avenue Northwest, Washington Washington DC 20011, United States
3. FAQs & Self-Service Help
Before contacting us, we recommend checking ourFrequently Asked Questions (FAQs)section first—many common questions (e.g., order tracking, return steps, shipping policies) are answered there for quick reference. You can find the FAQs section via the link at the bottom of the Website.
We value your feedback and will do our best to resolve your concerns and ensure a smooth experience with Moose Knuckles US.
